Honeywell Lyric Thermostat Customer Service



You'll never need to get up off your couch to transform your thermostat again. Honeywell's Lyric Thermostat is just one of a brand-new breed of "smart" thermostats that you can manage utilizing your smart device. This $279 device can likewise notice when you're arriving home or leaving for job, as well as will immediately set the temperature in response.

Harkening back to its thermostats from the '50s, the Honeywell Verse is circular, with a huge white face bordered by chrome trim. In the center is a little, round touch display that reveals the temperature. Simply above that is a smaller sized, arc-shaped screen that indicates if the Lyric is home heating or air conditioning, and what temperature level it's trying to get to. To the left is a climate symbol that, when pushed, reveals your neighborhood forecast generally screen. On the right is a switch that lets you establish the Away setting.

Like with the Nest, you can transform the external ring of the Verse to alter the temperature; soft backlighting (blue for trendy, brownish-yellow for warm) includes a nice homey touch. The dial method of changing temps is so instinctive that it's a marvel why thermostat manufacturers abandoned the concept for as long. I favored the Nest below, as turning its dial offered a little bit extra resistance.

Generally, the Lyric has a classy look, yet does not really feel as sleek or as premium as the smaller Nest.

The Verse comes with an optional white plastic shield that can be made use of to cover holes, in instance you do not feel like spackling.

Honeywell makes setting up the Verse as easy as possible. I will not bore you with all the details, however the procedure was really comparable to installing the Nest. First, I downloaded the Lyric app to my iPhone, as well as adhered to the onscreen, step-by-step guidelines.

I after that needed to shut down power to the system. Next off, I needed to install the Verse's baseplate to the wall surface, connect the suitable wires and then attach the top portion of the thermostat to the baseplate.

After that, I linked to the Lyric from my phone through Wi-Fi. I then configured the thermostat's settings to inform it the type of heating & cooling system I had actually, my preferred temperatures, as well as my place. In all, configuration took about 15-20 minutes.

Unlike the Nest, which has a built-in rechargeable battery, the Verse calls for a lithium AAA battery, which you need to change yearly. Likewise, once you mount the battery, you need to turn on the heating mode for 5 minutes, after that the cooling cycle for 5 mins, to ensure that the Lyric can best compute the power demands of your A/C system, and also get the most juice out of the battery.

When you open up the Lyric application, a small circle on top reveals the current temperature level in your home or apartment, with a blue history to indicate if the Verse is in cooling down setting, as well as a brownish-yellow background if it's in home heating mode.

Beneath this circle are your event settings, such as "I'm leaving home" as well as "I'm going to rest." You can produce and also edit these for a variety of scenarios, such as having the Verse enter Away mode when you leave your residence, or setting it to go into Eco setting when you go to sleep.

Press on the circle honeywell at the top, and also it expands to duplicate the controls on the Verse itself. Below, you can manually change from home heating to cooling down settings, transform the temperature utilizing a dial at the end of the screen, check weather conditions as well as established an Away timer.

The Verse establishes the temperature level making use of geofencing. That is, it switches from house to away modes depending upon when you are house (more particularly, when your phone is house). You can establish the geofence to either 500 feet or 7 miles, however aggravatingly, this setup is not in the application itself. Rather, it remains in the Application settings menu on iOS. I also wish I could alter the distances.

The geofencing feature worked fairly well. I such as that the Verse started cooling my house right before I got residence, so I really did not walk into a warm residence. The Verse's Fine Tune feature also makes slight changes to the temperature level based on exterior ecological problems. Nevertheless, there were several occasions when the Lyric stopped working to realize I had actually left, and also kept cooling my apartment or condo while I was away. Other times, it took a while for the Verse to realize I had actually returned.

The Nest likewise has a couple of other attributes that the Lyric lacks. For one, there's no chance to see when your home heating or cooling was active on the Lyric. Also, while you can readjust every setting on the Nest thermostat's display, you require the Lyric's mobile application to transform specific setups, such as your location or Wi-Fi password. This can be a problem if you do not have your phone with you.

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